What Sicket does
Sicket is a housing communication platform. It combines personal and community tickets, announcements, news and updates, people management, invitations, a knowledge base, and analytics in one web application.
The goal is operational clarity: fewer repeated resident questions, better visibility into recurring building problems, and less manual triage work for staff.
Sicket is meant as a tenant-staff communication tool. It is designed to reduce staff workload while making tenants happier through clearer follow-up, faster answers, and better visibility.
There is currently no intention to add tenant-to-tenant communication inside Sicket. That is a deliberate product choice: it avoids creating a channel that requires ongoing moderation and keeps the platform focused on communication between tenants and housing staff.
Who it is for
- Housing owners running one building directly.
- Housing organizations managing multiple buildings and resident communication centrally.
- Landlords who need building-scoped follow-up without losing overall oversight.
- Growing portfolios that want self-serve plans first, then a custom enterprise rollout when needed.
What makes Sicket different
- Structured tenant tickets, with a clear separation between personal and shared building tickets.
- AI assistance focused on practical workload reduction: relevant answers, category and priority suggestions, duplicate checks, and pattern detection.
- Resident communication that includes announcements, newsletters, and longer-form News & Updates posts.
- A newer knowledge base layer that helps teams reuse answers and keep communication consistent over time.
How to reach us
Sicket is operated from the Netherlands and works with housing teams in Europe and the United States. If you want to discuss rollout, security, privacy, or a commercial setup, contact [email protected].